Shipping Policy

Last Updated: June 30, 2026

Thank you for choosing 3A Homes. We are committed to delivering your furniture safely and on time. Please read our Shipping Policy before placing your order.

1. Order Processing

• Orders are processed only after the required advance payment has been received.

• Since most of our furniture is made to order, production begins after order confirmation.

• Processing and manufacturing times vary depending on the product, customization, and order quantity.

2. Delivery Time

Estimated delivery times depend on the product type, customization, and delivery location.

• Express Delivery: 3–5 business days (available for selected products and locations only; additional shipping and priority production charges apply).

• Standard Furniture: 7–15 business days

• Custom-Made Furniture: 15–30 business days

• Large or highly customized orders may require additional production and delivery time.

Delivery timelines are estimates only and may vary due to order volume, customization requirements, transportation conditions, or other unforeseen circumstances.

If you require urgent delivery, please contact our team before placing your order. We will confirm availability and any applicable express delivery charges.

3. Shipping Locations

We currently deliver to selected serviceable locations within India.

If your location is outside our regular delivery area, please contact us before placing your order to confirm availability and shipping charges.

4. Shipping Charges

• Shipping charges (if applicable) will be communicated before order confirmation.

• Free shipping may be offered on selected products, locations, or promotional offers.

5. Delivery Requirements

The customer is responsible for ensuring:

• The delivery address is accurate.

• Furniture can pass through entrances, staircases, lifts, and doorways.

• Someone is available to receive the order at the scheduled delivery time.

Additional charges may apply for:

• Re-delivery due to customer unavailability.

• Incorrect delivery address provided by the customer.

• Special handling or difficult access.

6. Inspection at Delivery

Please inspect your order immediately upon delivery.

If you notice:

• Physical damage

• Missing items

• Incorrect product

Please inform us within 48 hours and provide clear photos and videos for verification.

7. Delayed Deliveries

Delivery may occasionally be delayed due to:

• Weather conditions

• Transport disruptions

• Public holidays

• Manufacturing delays

• Natural disasters

• Other events beyond our reasonable control

We will keep you informed if significant delays occur.

8. Failed Delivery

If delivery cannot be completed because:

• The customer is unavailable,

• The address is incorrect,

• Access is restricted,

additional delivery charges may apply for another delivery attempt.

9. Order Tracking

Once your order has been dispatched, tracking information will be shared where available. For local deliveries handled by our own team, customers will be contacted directly before delivery.

10. Ownership and Risk

Ownership of the product transfers to the customer after full payment has been received and the order has been successfully delivered.

The risk of damage or loss transfers upon delivery to the customer or an authorized recipient.

11. Contact Us

If you have any questions regarding shipping or delivery, please contact us through the contact details available on our website, email, or WhatsApp Business.